Computer telephony integration

Results: 967



#Item
211Computer telephony integration / Alcatel-Lucent / Avaya / Videotelephony / Telephone exchanges / Nortel / Business telephone system / ROLM / Call accounting / Telephony / Electronic engineering / Electronics

Genesis Systems Corporation

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Source URL: www.buygenesis.com

Language: English - Date: 2010-04-12 16:25:30
212Telephony / PowerBuilder / Call centre / .mobi / Computing / Electronic engineering / Business / Jacada / Vodafone / Computer telephony integration

Jacada Fusion is an agent productivity solution that works with your existing business systems to deliver ‘The Perfect Interaction’ -- for your agents and for your customers.

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Source URL: www.jacada.com

Language: English - Date: 2013-07-09 17:38:31
213Electronics / Interactive voice response / ShoreTel / Call centre / Telecommunications / IP PBX / Screen pop / Dialed Number Identification Service / Automatic call distributor / Telephony / Electronic engineering / Computer telephony integration

SPEC _ECC9_US_NP_EN_850indd

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Source URL: media.shoretel.com

Language: English - Date: 2014-11-10 15:16:04
214Software / Business / Customer experience management / Computer telephony integration / Telephony / Electronic commerce / Jacada / Interactive voice response / Marketing

Microsoft Word - [brochure]Jacada Mobile Agent.docx

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Source URL: www.jacada.com

Language: English - Date: 2015-05-04 16:57:12
215Scripting language / Customer experience management / Marketing / Business / Business augmentation services / Call centre / Computer telephony integration / Telephony

North American Market CallScripter Improves Quality and Efficiency in AnswerNet’s Call Centers The Approach AnswerNet provides customisable inbound, outbound and e-bound call centre

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Source URL: www.callscripter.com

Language: English - Date: 2012-09-28 08:12:35
216Videotelephony / Computer telephony integration / Markup languages / Call Control eXtensible Markup Language / Voice over IP / VoiceXML / Interactive voice response / IP PBX / Session Initiation Protocol / Telephony / Computing / Electronic engineering

Microsoft Word - Phonologies - Media Services Framework.doc

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Source URL: www.phonologies.com

Language: English - Date: 2011-08-04 06:34:46
217Computer telephony integration / Alcatel-Lucent / Avaya / Videotelephony / Nortel / ROLM / Call accounting / Business telephone system / 9-1-1 / Telephony / Electronic engineering / Electronics

Genesis Systems Corporation

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Source URL: www.buygenesis.com

Language: English - Date: 2010-04-12 17:06:10
218Quality management / Management / Computer telephony integration / Telephony / Quality / Call centre / Interactive voice response / Customer satisfaction / Service quality / Business / Marketing / Customer experience management

Best Practices in Monitoring/Coaching Agent Calls Dr. Jon Anton Purdue University Center for Customer-Driven Quality Anita Rockwell

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Source URL: www.davidglensmith.com

Language: English - Date: 2004-02-05 12:47:51
219Videotelephony / Computer telephony integration / Broadband / Voice over IP / Session Initiation Protocol / Aculab / Business telephone system / Voice-mail / Next-generation network / Telephony / Electronic engineering / Electronics

Butler Group Subscription Services [CODE N Technology Audit

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Source URL: www.teleware.com

Language: English - Date: 2008-05-01 09:24:39
220Videotelephony / Computer telephony integration / 3Com / NBX / Voice-mail / Telephony Application Programming Interface / Voice over IP / Superstack / Call centre / Electronic engineering / Telephony / Technology

D ATA S H E E T ® SuperStack 3 NBX Networked Telephony Solution Key Benefits

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Source URL: www.andovercg.com

Language: English
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